A: US15 is the finish code for Satin Nickel. US15A is the finish code for Antique Nickel (or Pewter). Typically the Antique Nickel is a deeper color with more black tones.

A: 0-20 Locks: Typically ships within 24 hours. 20-100 Locks: Typically ships within 3-5 days. 100+ Locks: Call Sales for details.

A: All in-stock orders received by Noon will generally ship the same day. All in-stock orders received after Noon will ship the following day. Please call for stock availability.

A: Please see finish guide below. This is a complete list of the finishes that we carry, however not all products are available in every finish.

Index to US Finishes

A: Orders of $750 Net or more will be shipped full freight allowed. Freight charges for shipments less than $750 Net will be added to the invoice.

A: There is no order minimum.

A: Yes, all handleset prices include the cost of any interior knob. You may upgrade from the basic round knob to a lever for an additional charge.

A: The Manhattan, and Escort are not handed and can be reversed. The Venezia, Hartford, Royal, and Ritz are handed.

A: Mortise Ball Catch requires a special mortise on the top of the door to accommodate for the plate surrounding the ball. Drive-in Ball Catch does not require that special mortise, you simply “drive in” to the top of the door.

A: Written procedures are available in our Service section under Keying Instructions.

A: THE DELANEY CO. does offer display allowances. Please contact a Sales Representative for details. Please refer to the Advertising section on our Services page.

A: There are many reasons why brass metal finishes deteriorate over a period of time. Reactions to paint products that leach onto the finish from the painting of doors, improper use of solvents that are used to clean door locks, different metals contacting each other on metal doors, air quality and acid rain, and acid washing of brick and mortar surface by the brick mason.

A: Make sure that the painted door is completely dry before installation of locks. If paint does get on the lock, use warm soapy water to remove. Do not use tape to cover lock while painting the door. The removal of tape will remove the protective coating on the brass. Remove hardware from door before power washing brick houses. Use construction locks during building of home. Repeated use by laborers with dirty hands accelerates deterioration of finish.

A: All lock manufacturers take steps to protect their products from tarnishing due to the above causes, but brass is a lustrous metal that needs regular attention to retain its original appearance. When brass finish shows signs of age, clean with soapy water, polish with a good brass or metal polish and apply a clear, high gloss lacquer.

A: The PVD – Lifetime finish.

A: PVD (Physical Vapor Deposition) technology is superior to traditional coating methods. It is one among many surface treatments applied on tools and machine elements to improve e.g. friction, corrosion, and wear properties. In the areas of machining and tooling, PVD coatings are widely used to increase the life and productivity of production tools. This highly specialized, environmentally friendly PVD process occurs inside a vacuum chamber where nitrogen, titanium, zirconium or other metals ions condense and adhere to a chrome plated plastic or metal substrate forming a thin, hard coating. This creates a layer of protection that provides longer lasting resistance to wear and tear of everyday use, and at the same time delivers an attractive more durable finish than alternative processes.

A: Our PVD finish offers the following benefits:

• Resists wear
• Maintains sharp edges and/or corners
• Prevents galling, seizing, or cold-welding
• Provides an attractive gold color
• Safe for surgical devices and food processing
• Decreases friction
• Resists corrosion
• Withstands high temperatures

A: Typically 1-3 days. You can refer to our Time In Transit link on the Services page for more details.

A: Both CALLAN and EZ SET come with standard available keyways.

A: Yes. See Technical Specifications and Product Features for each product.

A: Yes. All of our lever entries are standard lever/lever entries. Knob/Lever locksets are available on very few styles.

A: Yes. We have three series of commercial locks in our EZ SET line available in bright brass, brushed chrome, bright chrome, and oil rubbed bronze.

A: The EZ SET Commercial locks have a “SC” 6-pin keyway.

A: EL: Smaller lock that fits standard bores. It is also less expensive then EM series.

EM: Larger, heavier lock that requires a special bore for the reinforcement studs. This offers added strength to the lock when installed. Independent Levers allow the inside lever to be depressed while the outside lever remains stationary. Equipped with a “push and turn” push button on the inside to allow the door to remain locked when opened from the inside.

A: No returned goods without prior authorization from THE DELANEY CO. All returned merchandise subject to a 20% handling charge, plus 2-way freight. Returns must be made within 90 days of purchase.

A: 1 3/8” to 1 ¾”.

A: No, however you may click here for a printable Order Form that you may fax to us.